Customer Notices
- Cable Notices
- Telephone Notices
- 2020 Annual Disclosure Statements
- Notice to St. James Customers - Fiber Conversion
Cable Notices
- 2020
- 2019
- 2018
- Starz Free Preview June 15th – June 21st
- Keep Americans Connected Pledge - Cable TV extension ends May 18th
- Effective March 26, 2020 - Dabl Network is available on ATMC Cable channel 106
- Effective March 26, 2020 - Justice Network is available on ATMC Cable channel 105
- HBO/Cinemax Free Preview April 17th - April 20th
- Effective March 17, 2020, Removal of ESPN Goal Line
- HBO/Cinemax Free Preview January 17th-January 20th
- Effective January 17, 2020, Laff TV (channel 82) will no longer be available on ATMC
- Court TV now airing on ATMC Cable channel 70
- Major League Baseball Extra Innings Free Preview March 26th-April 2nd
- HBO/Cinemax Free Preview May 14th-May 17th
- The Escape Channel (channel 80) has been rebranded to Court TV Mystery
- Possible Removal of FOX Networks
- HBO/Cinemax Free Preview April 11th - 14th
- MLB Extra Innings Free Preview March 28th - April 4th
- Starz Free Preview May 3rd - 10th
- QVC2 and HSN changes coming July 1, 2019
- MLB Extra Innings Free Preview July 12th – 18th
- HBO/Cinemax Free Preview August 16-19
- ACC Network Addition August 22, 2019
- NFL Redzone Free Preview September 8th & 15th
- American Sports Network changing to Heroes & Icons September 23, 2019
- HBO/Cinemax Free Preview October 25th -28th
- October 1, 2019, Jewelry Television (JTV) launch on ATMC Cable channel 94.
- HBO/Cinemax Free Preview November 28th - December 2nd
- Fox College Sports Atlantic, Fox College Sports Central and Fox College Sports Pacific, will be removed effective December 31, 2019
- Circle will launch on January 3, 2020, channel 91.
- Starz Free Preview Nov 8th – 18th
- 2020 TV Rate Adjustments
- Spike Rebranded as Paramount Network
- HBO-MAX free preview 2-18
- Showtime Free Preview coming March 23rd - 25th
- MLB Extra Innings Free Preview Coming March 29th - April 5th
- Removal of Pay-Per-Channels Effective April 16, 2018
- HBO/Cinemax Free Preview April 20th - 23rd
- HBO & Cinemax Free Preview Coming July 6-9
- Showtime Free Preview Coming Aug 31- Sept 4
- Laff TV Addition September 4, 2018
- Leased Access Channels Moving Effective September 4, 2018
- NFL Redzone Free Preview Sept. 23, 2018
- HBO & Cinemax Free Preview - November 2018
- Velocity (channel 960) will be rebranded as MotorTrend on November 23, 2018
Telephone Notices
- 2020
- 2019
- 2018
- Federal Universal Service Charge (“FUSC”) Rate, Effective January 1, 2020
- Federal Universal Service Charge (“FUSC”) Rate, Effective April 1, 2019
- Federal Universal Service Charge (“FUSC”) Rate, Effective July 1, 2019
- Federal Universal Service Charge (“FUSC”) Rate, Effective October 1, 2019
- Lifeline Credit for Voice Service Decreasing Effective December 1, 2019
- Federal Universal Service Charge (“FUSC”) Rate, Effective April 1, 2018
- NC Utilities Commission Authorizes Decrease of Telecommunications Relay Service Surcharge
- Federal Universal Service Charge (“FUSC”) Rate, Effective July 1, 2018
- Federal Universal Service Charge (“FUSC”) Rate, Effective October 1, 2018
- Federal Universal Service Charge (“FUSC”) Rate, Effective January 1, 2019
2020 Annual Disclosure Statements
Notice to St. James Customers - Fiber Conversion
Thank You Brunswick County for voting us
Best Customer Service for the 12th year!
Cable Service Complaints
If you have a complaint about your cable service, you should first contact customer service at the following telephone number: 910-754-4311. If ATMC does not satisfactorily resolve your complaint, you may contact the Consumer Protection Division of the Attorney General's Office of the State of North Carolina, 9001 Mail Service Center, Raleigh, NC 27699‐9001.
