The Emergency Broadband Benefit Program (EBB) is a temporary federal program to help households pay for internet service during the COVID-19 pandemic.
This federal program provides a temporary discount of up to $50 on the internet bills for households that meet certain income eligibility requirements.
A household is eligible for the Emergency Broadband Benefit if one member of the household:
- Qualifies for the Lifeline program;
- Receives benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, or did so in the 2019-2020 school year;
- Received a Federal Pell Grant during the current award year;
- Experienced a substantial loss of income since February 29, 2020 and the household had a total income in 2020 below $99,000 for single filers and $198,000 for joint filers.
There is a limit of one benefit per household per month. This program will operate until the funding runs out or until six months after the federal “Emergency Period” as defined by Congress, whichever comes first.For more information please visit https://www.fcc.gov/broadbandbenefit.
How to apply for your Emergency Broadband Benefit
AFTER YOU HAVE COMPLETED YOUR EMERGENCY BROADBAND BENEFIT APPLICATION and have been verified either online or by mail, you will next need to complete the ATMC EBB Program enrollment form.
Bring your completed ATMC EBBP Enrollment Form and your verification documentation to an ATMC location, or email them both to EBBP@atmc.com. Once verified, an ATMC representative will contact you to place an order. Click here to view our 4 convenient locations.
Emergency Broadband Benefit FAQWhen can I sign up for the EBB program?
The Emergency Broadband Program is available now. Check out the Broadband Benefit Consumer FAQ for more information about the benefit.Who receives the funds?
As the provider, ATMC will receive the funds directly from the Emergency Broadband Benefit program.How long will the EBB program last?
The program will end once the program funds are exhausted, or six months after the Department of Health and Human Services declares an end to the pandemic, whichever comes first.Will eligibility be determined through the National Verifier?
Yes. Household eligibility will be determined through the National Verifier.If I already receive Lifeline benefits will I automatically receive the EBB?
No. You must opt-in with ATMC or request enrollment in the EBB program with ATMC and chose an eligible service plan.Can I sign up for the EBB if I am already a customer or if I was a customer in the past?
Yes. The benefit is available to eligible new, prior, or existing ATMC customers.Can I receive both the Lifeline discount and the EBB discount?
Yes. Eligible customers can receive both the Lifeline discount and the EBB discount. Eligible customers can combine both the Lifeline and EBB benefits to the same qualifying service or separately to a Lifeline service and an EBB service.Can I collect a credit that is more than my current service cost?
No. The EBB credit can be up to $50 per month but it cannot be more than the price of the broadband plan.Can I use the funds to upgrade my service?
Yes, talk to ATMC about the plans we have available as part of the Emergency Broadband Benefit program.How will I know the EBB program is ending?
ATMC will give you notice about the last date or billing cycle that the full benefit will apply to your bill and the date or billing cycle that a partial benefit will apply to your bill, in addition to the information about the cost of your broadband service after the program ends.
- The end of the program may not be timed to your billing cycle for service. This may result in you receiving less than the full monthly service discount in the final month of the program. In the event that you might receive a partial benefit in the last month of the program, ATMC must receive your permission before we can charge you an amount higher than what you would pay if the full Emergency Broadband Benefit is applied to your broadband bill. For example, if you were receiving a $50 discount off of your broadband bill, but based on the available funds in the program, there is only enough to provide you with a $40 discount, ATMC must have your permission to charge you the additional $10.
- Households will need to opt-in or request to continue broadband services with ATMC. If you don’t opt-in or select a new service plan with ATMC, your broadband service will end once the program ends. Even if you had service with the same provider before enrolling in the Emergency Broadband Benefit, you will need to opt-in to continue broadband services after the program ends.
May not be available in all areas.